Get The HUNT App Free |

HUNT by onXmaps Return Policy

Our guarantee is based on a deal that you'll be satisfied with a map purchase, and if you are not, we'll make it right. We guarantee that we'll hold up our end of the bargain. It's just how we want do business.

Return Policy

Products Purchased From Our Website

  • HUNT Map Chip Products and HUNT App Products purchased directly from onXmaps are eligible for a 100% refund for up to 30 days from the date of original purchase.
  • HUNT for BaseCamp and HUNT for Google Earth downloadable products are not eligible for a refund due to their digital nature.

Products Purchased Through Other Retailers

  • HUNT Map SD/MicroSD Chip Products purchased through retailers other than the HUNT by onXmaps store (example: Cabelas, Bass Pro Shops, Sportsman's Warehouse, etc.) will need to be returned to the location they were originally purchased from.
  • If the retailer will not process the refund, you may send the product and proof of purchase back to onXmaps in exchange for a gift card for the retail value of the product, minus any taxes & fees.

Special Considerations

We hope you understand that we make the following special considerations when processing a return or exchange:

  • We can't accept items returned 30 days after the purchase date
  • We are unable to process any returns/exchanges from Google Play and the Apple App Store, you must abide by their specific return policies

Exchange Policy

We have a 100% product guarantee against defects for as long as we are in business! Very rarely a Chip SD/Micro SD will malfunction making the map no longer viewable in your GPS or Computer.

In The Event of a Chip Malfunction

  1. Troubleshoot the following:
    1. Double check the Chip is installed in your GPS correctly
    2. Check that the Chip is viewable on your GPS
  2. If you're still unable to view the map, remove the Chip from your GPS or Computer device
  3. Print & Fill out the onXmaps Chip Exchange Form